A Ritual, Not a Routine

Your trust matters to us.

1. Overview

At Lumière, we are committed to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or make a purchase.

2. Information We Collect

When you visit our site, place an order, or contact us, we may collect the following information:
  • Your name, email address, and phone number
  • Shipping and billing address
  • Payment details (processed securely by third-party providers)

3. How We Use Your Information

Your information is used to:
  • Process and deliver orders
  • Provide customer support
  • Improve our website and services
  • Send updates, promotions, or newsletters (only if you opt in)
We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Security

We take reasonable precautions to protect your data. All transactions are encrypted, and your personal information is stored securely.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

6. Third-Party Services

We use trusted third-party services (such as payment processors and shipping partners) who may access your data only to the extent necessary to perform their functions

7. Your Rights

You have the right to:
  • Access your personal data
  • Request corrections or deletion of your data
  • Withdraw consent at any time
To exercise these rights, contact us at [inquiries@lumierecosmetics.my].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions about this policy, email us at [enquiries@lumierecosmetics.my].